Important Notice Regarding Bookings from Certain Overseas Travel Websites
Thank you for your loyal patronage of Konansou.
We have recently become aware of the following issues regarding reservations made through certain third-party overseas travel websites.
No Reservation on Record: Guests receive a booking confirmation email, but no reservation exists in our system.
Incorrect Room Type: The assigned room is different from the one that was booked.
Excessive Pricing: The price charged for the room was more than double our official rate.
If you believe your booking may be affected, we strongly advise you not to rely solely on the information provided on such sites. Please visit our official website to verify the details of your reservation.
For all guests planning to book through an overseas travel website, we kindly ask that you be aware of the following points:
There are websites operated by overseas travel companies with which we have no direct contract or business relationship, and to whom we have not given permission to list our hotel.
These unauthorized sites may contain inaccurate information, such as incorrect room photos and service details. As Konansou has no control over these third-party websites, we are not involved with and cannot be held responsible for the content they provide.
We sincerely apologize for any concern or inconvenience this may cause.
Thank you for your understanding and cooperation in this matter.
